Support

Easy Passport Photo (iOS)

Need help, or have feedback? Email us at b449229645@gmail.com — we read and respond to every message.

Is my photo uploaded anywhere?

No. Every photo is processed entirely on your device using Apple's built-in on-device frameworks. Nothing is uploaded to us or to any third party, and the app doesn't require an account.

How do I restore my purchase after reinstalling the app?

Open the app and tap the gear icon (Settings) on the main screen, then tap Restore Purchases. Your one-time "Lifetime Unlock" purchase is tied to your Apple ID and will be restored automatically in most cases when you reopen the app.

Which countries and document types are currently supported?

US Passport, US Visa, and UK Passport photos, each based on that country's official published photo requirements. We're adding more countries over time — always after verifying both the photo specification and whether that country actually permits a self-taken, software-cropped photo (some countries require an in-person professional photographer instead).

Will this photo definitely be accepted?

This app helps you meet the published size, background, and framing requirements for each supported document. Government requirements can change, and final acceptance is always determined by the receiving government agency — please double-check against the latest official guidance before you submit an application.

Can I use this for a USCIS immigration filing (e.g. OPT, green card)?

No — as of USCIS policy, immigration filings require photos taken at an in-person photo service rather than self-submitted photos, so this app is not intended for that use case. It's built for passport, visa, and general ID photo needs.

How do I request a refund?

All purchases are processed by Apple. You can request a refund directly from Apple at reportaproblem.apple.com, or via Settings → your name → Media & Purchases → Purchase History on your iPhone.